Service & Support

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GEA Procomac is able to provide its customers with 24-hour after-sales service, including technical assistance and spare parts and equipment supplies. GEA Procomac has centralised product management control and after-sales service at its headquarters in Sala Baganza, thanks to the use of online communications and a team of expert technicians ready to deal with equipment throughout the world.

GEA Procomac service activities include:

  • ESP (Efficiency Support Program);
  • guaranteed spare parts availability;
  • training for line operators and for maintenance technicians;
  • assistance to production;
  • remote assistance;
  • high speed path for emergency situations;
  • consultancy service before introducing new products/formats;
  • relocation of existing lines to another production facility.


GEA Procomac SpA
Via Fedolfi 29 - 43038 Sala Baganza (Parma) Italy
Phone +39 0521 839411 - Fax +39 0521 833879
sales.procomac.it@geagroup.com
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